5 Star Reviews

“Nina worked for me for two years as a virtual assistant providing a range of activities supporting my company Steele Consulting. I had heard about Nina as she came highly recommended to me by a close colleague that runs his own global company. Nina started working with Steele Consulting as it was growing and smoothly took over the bookkeeping, administrative tasks and correspondence; and above all, managed both my diary and, when needed, those of the Associates.

Nina is a first rate personal assistant and, more importantly, provided a further kind of support that made her invaluable: she listens well, was hugely curious about my work and had a tremendous belief in what SC was doing. Over the years I valued this contribution as much as the tasks carried out. Nina voluntarily attended events to deepen her understanding which enabled her to speak in an informed way to my clients.

I always felt 100% confident in how Nina interfaced with my colleagues and clients. In this regard she was an extension of the Steele Consulting brand and she emanated the right values, style and disposition. Nina is very professional and has a great combination of being practical, personable, detail-orientated and people focused. I would highly recommend her.”

Lorraine Steele



“Octree is a managed IT service provider, with specialist skills in information / cyber security, cloud computing, IP communications and managed IT support. In order to maintain, or indeed enhance, our professionalism, reputation and code of ethics, it is essential we carefully select our third party relationships.

Having experienced a succession of “Virtual Assistants” who were nothing more than filing clerks and typists, it was so refreshing to be introduced to Nina Robbins of The 5 Star VA and I was grateful for the opportunity to work with Nina. Her levels of professionalism mirrored ours. Going the extra mile is an overused cliché these days however this is exactly what Nina does. If something needs organising – events, collateral production, supplier and client liaison, CRM database cleansing and maintenance, social media, diary management, and concierge services to highlight a few – Nina can fulfil those duties without fuss, and more importantly, in a timely and highly competent manner.

I cannot praise her organisational and personal talents enough and often wonder how I coped before I engaged with Nina. I have no hesitation making this recommendation on her behalf. And I know her humility will force a blush as a result of this. A true business asset.”

Tony Richardson CISSP CCSK Pg.Dip. – Managing Director

“Small businesses cannot normally afford the support of someone of Nina’s calibre on a full time basis but trying to do everything yourself means you quickly run out of puff. Nina has picked up several projects with enthusiasm, flexibility, accuracy and minimum hassle for me. Nina is great to work with and very personable, has become invaluable and now I couldn’t do without her!”

James Abbott ACA CTA FCCA
Abbott Moore

“It’s seems unbelievable that we’ve been working together for less than nine months, as you’ve not only understood and fitted into my ways of working, but found ways to improve them and I’m convinced that Lettings Made Simple wouldn’t have been anywhere near as successful without your efforts, knowledge and patience.”

Peter Stanley – Lettings Made Simple

“Since I hired Nina, The 5 Star VA, I have more time to focus on developing my business and working with my clients which actually earns me money! Delegating tasks can be very addictive – it feels like a huge weight off my mind and a massive step forward for my small marketing consultancy business. Thank you Nina.”

Sarah Orchard, marketing consultant www.orchardmarketingassociates.co.uk

“Nina has been supporting our business since 2004 in an exemplary manner. We are a small enterprise with frequent travel across Europe, Nina acts as our Virtual PA making all our travel arrangements, covering telephones and email when we are out of touch, plus occasional research and typing support. Nina is a delight to work with, a true professional and is highly recommended by us.”

Johansen Executive Coaching

“Hi, my name is Peter Harrison, and I run a career coaching business. I am a qualified chartered accountant, and I spent seven years at Goldman Sachs where I was an executive director working in the convertible bond team in London. I have worked with Nina for four years now, and cannot recommend her highly enough. She is totally reliable, has superb attention to detail, and always follows up in exactly the way that she says she will. Please email me if you want any further information at peter.harrison@harrisoncarreers.com. You do not find reliable people like Nina very often – try working with her and you will see what I mean.”

Peter Harrison – Harrison Careers – www.harrisoncareers.com

“I have used Nina for numerous research projects. I have always found the quality of the transcription to be very high and the transcripts have been returned to me with extraordinary speed. I would highly recommend Nina for her accurate, efficient and friendly service.”

Dr. Polly Radcliffe – Institute for Criminal Policy Research

“Nina provides us with quick turn-over, spot-on accuracy, prompt delivery, tailored to your needs, all at a great price. What more could you wish from a transcription service!”

Nick Awde – Journalist and Publisher, Bennett & Bloom/Desert Hearts Publishers

“Nina’s virtual transcription service has made my life as a music industry technical writer so much easier, knowing that even the lengthiest and most technical interview will be transcribed flawlessly and exceptionally quickly, and be in my Inbox well in time for my deadlines. She researches brand names and technical terms thoroughly and even manages to make sense of poor recordings made in very noisy environments, such as backstage at concerts. The service is excellent value for money – and very highly recommended for anyone needing a fast, totally reliable transcription service.”

Mike Lethby, Director – ML Media Limited

“Dear Nina, First, many many thanks for the last transcriptions and all the transcriptions before. I am really happy to have you as a transcriber because you were brilliant, quick, effective and very reliable. And I will recommend you every time here at the department and I hope the result will be a lot of requests to you.”

Dr. Steffen Simon MD, MSc – Department of Palliative Care, Policy & Rehabilitation, Kings College Hospital

“Dear Nina, I am writing to thank you for the recent transcription work that you competed for my master’s degree dissertation.

The work you completed, and the way in which you communicated was of the highest order. Further more, I am very pleased to say that the service you offered exceeded my expectations and was:
• On time
• Clear
• Well managed
• Flexible and adaptable to the needs of my projects

Should I have need of future transcription works I will certainly be looking to you for support and would happily recommend your work.

Many thanks for your help and support and good luck with the growth and development of your business.”

Neil Love – Director Rittal-CSM

“The5StarVA provides quick and correct transcription services at affordable prices according to agreements.

They also cope well with audio files of low quality. We recommend their services.”

Inter IKEA Systems B.V. the owner of the IKEA Concept and franchisor of IKEA retailing worldwide.

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